The Roland Arena is located in Lantsch/Lenz, about five kilometres from the village centre of Lenzerheide. Thanks to the multifunctional building architecture, the arena has developed into a well-known sports hotspot and is a meeting place for elite and junior athletes, leisure athletes, clubs and sports associations.
Are there special places for people with disabilities?
Yes, there is a grandstand sector that is designed to meet the needs of people with disabilities, such as those who rely on a wheelchair. Assistance is also offered to reach this grandstand sector. If you have any needs or questions relating to visitors with a disability, please contact ticket@biathlon-lenzerheide.ch in good time.
Do people with a disability receive a discount?
Yes, people with a disability receive a 15% discount on their World Cup tickets. We will also provide one accompanying person with a free ticket. Please also register early at ticket@biathlon-lenzerheide.ch.
What else do people with a disability need to consider?
Please bring your disability card or a comparable document to the event.
Information on travel by public transport for people with reduced mobility can be found here at the Swiss Federal Railways (SBB), at the Contact Center Handicap. The Contact Center Handicap provides information about barrier-free travel on public transport and coordinates free boarding and alighting assistance for people with reduced mobility: at stations and stops in Switzerland and on international rail services.
For people with disabilities traveling to the Biathlon World Championships by car, parking spaces are available on Brienzerstrasse (VIP parking). There is a shuttle service from there to the World Championships stadium. Register early at ticket@biathlon-lenzerheide.ch.
Can I bring my dog?
Dogs must stay outside - for safety reasons, they are not allowed in the stadium and track area. The main reason for this is possible sensitive reactions to shooting noise. Only guide dogs and service dogs are permitted.
Does my child need a ticket?
Children under the age of 12 accompanied by their parents do not pay admission to the Biathlon World Championships. Children under the age of 12 can purchase 0-franc tickets in the ticket store. However, children under the age of 12 will also be admitted without a ticket at the access control (subject to ID and age checks).
When does the Fan Village open and when does the stadium open?
Admission to the stadium (access to the stands) is granted three hours before the start of the competition. The box office and the Fan Village will be open earlier. The detailed opening times will be communicated at a later date.
What happens on non-competition days?
The stadium and the stands are also accessible on non-competition days (free admission) so that athletes can watch their training. The Fan Village is also accessible and in operation on non-competition days. However, the offer is reduced.
Can I enter the Fan Village without a ticket?
Yes, admission to the Fan Village is free and is also granted without a ticket.
Can I go to the track with a grandstand ticket?
Yes, if you have a grandstand ticket, you not only have access to the corresponding grandstand sector, but also to the spectator areas along the track. (Those with a track ticket, on the other hand, do not have access to the grandstand).
Which means of payment can be used?
In the three chalets in the Fan Village and at all other cash desks and stands operated by the WM-OC, payment can be made with major debit and credit cards, Twint and cash. The WM-OC recommends that external stand operators accept the same means of payment.